Transport from Germany

Normalization of the transport schedule of transport from Germany

Transports from Germany are scheduled to re-schedule every Friday of the week following course #1063 (departure date 09.02.)

With this goal and due to the large number of shipments collected at our address in Germany due to the irregularity of the transport caused by strikes in the country, all shipments accepted until 30.01. will leave today (02.02.2024)

All shipments after 30.01.2024. they will go on the road on 09.02. with course #1063

Information about courses by destination

A detailed description of the planned launch schedule and expected release

Dear clients,

Shipping/release times to our destinations are changing as follows:

ENGLAND - course closes Saturday evening, physically departs Monday morning, expected unloading Friday/Monday. Additional need +1 day for processing after unloading;

GERMANY - course closes Friday/Saturday, physically leaves for Bulgaria Monday morning. Expected unloading Wednesday, additional need +1 day for processing after unloading;

SPAIN - courses are scheduled to go on Friday, often due to forwarding, they depart with a delay. Travel time - 2 weeks.

USA - between the 5th and 10th of each month information is submitted for kg. and volume to the airport company. The course is closed, within a week after that it is lifted. Travel time + customs processing - about a month.

IMPORTANT! Shipments are ready for collection as soon as the status/redaction "Arrived" appears in your email, in orange font.

Update your password on the new LERON website

Instructions for password change and delivery data update

IMPORTANT: Due to the impossibility of migrating the old database, the packages will be moved by hand during the next weekend and will start to gradually appear in all user profiles

The updated encrypting  system in the new LERON software requires password change. Here are the steps to follow in order to enter a new password:

  1. Click on Enter/Registration (upper right corner).
  2. Click on Forgot your password?
  3. Enter the email you registered on our website.
  4. If you have entered a correct email address, the following message will appear: A confirmation link was sent to the specified email address.
  5. Check your email for our message and follow the link. 
  6. You will be taken to a page to enter your new password.
  7. Once you finish the procedure, you will receive an email notifying you about the change and you will be able to access the website with your email and new password.

The new systems for postal addresses and phone numbers validation may require refreshing some fields. If this is the case, upon your first log into the system you will be automatically taken to an EDIT YOUR PERSONAL DATA screen, where you can make the relevant corrections.

The integration of our system with the one of Econt (read more in the News section) requires you to re-enter your delivery addresses (only when you use a delivery method requiring an address).

IMPORTANT! In our new software, the delivery address will have a default setting of Office Sofia, Mladost.  When you wish to make a change, access the Addresses and Delivery Methods menu. If your packages are in transit and you wish to have those delivered to an address, please send a request for changing the delivery method from the Shipments menu. The instructions on how to submit such a request are available in the yellow field at the said link.

Our services

Deliveries from abroad

We deliver packages and personal items from our facilities in Germany, The UK, and The US to Bulgaria at a very low price.
See more

Assisted Shopping

When you request this service, the liability and risk coverage in online purchases is ours.
See more

VIP Services

Your package needs extra care, and you need further information. Request a VIP Service!
See more

Address Pick-up

The retailer you are shopping at cannot provide delivery to our facility. Request Address Pick-up!
See more

Bases

Bulgaria

+359 89 33 77 410

Mladost 1A Residential Area
Ana Ahmatova Str., building 501, ent. 4
Sofia 1729

Business hours:

Monday through Friday

10:00 a.m. – 01:00 p.m.

02:00 p.m. – 07:00 p.m.

United Kingdom

+359 89 33 77 410

Unit 8, Optima Park,Thames road,
Dartford, Kent
DA1 4QX

Business hours (local UK time):

Monday through Friday

09:00 a.m. – 05:00 p.m.

Saturday

09:00 a.m. – 03:00 p.m.

Germany

+359 89 33 77 410

Maerkische Allee 193, Abt 9, 12681 Berlin

Business hours (local time - Germany):

Monday through Friday 09:00 a.m. - 05:30 p.m.

Saturday 09:00 a.m. - 01:00 p.m.

For sending packages outside the respective business hours – every day after a prior arrangement by phone:

07:00 a.m. - 10:00 p.m.

United States

+359 89 33 77 410

881 N Central Ave,
Wood Dale, IL 60191

Business hours (local Chicago time):

Monday through Friday

09:00 a.m. – 05:00 p.m.

 

Spain

+359 89 33 77 410

In order to provide a faster, quality and adequate service from destination Spain, we are currently in the process of changing our address there. We hope to offer a new one for you soon, and our old one in Madrid will accept the shipments you have already ordered until April 31, 2023. Please discontinue your orders and delete any Spanish addresses entered on shopping sites to avoid purchasing by mistake. We are not responsible for and will not be able to assist with shipments received at the address after this date.

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