You need Address Pick-up when:

  • The retailer you are shopping at cannot provide delivery to our facility.
  • Delivery to our facility is rather expensive or unreliable
  • You are reluctant to make the purchase with no one to check the product on your behalf.


  • Register here
  • Sign in your profile, click your name in the upper right corner, and select  Address Pick-up from the drop-down menu.
  • Click New Request.
  • Fill in package data, address, and sender’s phone.
  • An employee of ours will call you to clear details and pick-up price.
  • Upon your consent, your request will be processed, and the data will be sent to our team in the respective country to make the pick-up.
  • Once we get the package in our facility abroad, it will be entered in your profile and will travel to Bulgaria with the first transport available.
  • Pick-up price and shipment fee should be paid when you receive the package. 


United Kingdom

Address Pick-up price  (minimum fee BGN 25 or £10)  BGN  3.60 / £2.00 per mile 
Additional fee for pick-up from (or thru) downtown London    BGN 25.00
Pick-up form ASDA, Tesco, Sainsbury's etc. (additional transport fee on the weght of container applies)  BGN 10.00


This service is available only for Berlin (minimum fee BGN 20 or €10)   BGN 4.00 or € 2.00

United States

This service is not available for The US


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